Energy Power Industry Management Bureau (EPIMB)/Department of Energy-Consumer Welfare and Promotion Office (DOE-CWPO)/Energy Regulatory Commission (ERC)

Electricity Concerns:

For Online Complainant:

1. Provide your name and contact details
2. Tell us what happened /Narrate the facts
3. Inform us of your expected outcome / Conclusion
4. Provide us with screencapped, scanned or photographed supporting documents /required attachments
5. File your compliant via email at cwpo@doe.gov.ph
6. Contact us at (02) 8840-2267 or (02) 8479-2900 local 329

For walk-in complainant :

You may also visit us at CWPO 2/F DOE Annex Bldg., Energy Center, Rizal Drive, BGC, Taguig City